<p dir="ltr" style="line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;">[size= 11pt; font-family: Arial,sans-serif; color: #000000; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap]Experiencing installation, synchronization, missing-media, backup, or transfer problems? [/size][size= 11pt; font-family: Arial,sans-serif; color: #1155cc; background-color: transparent; font-weight: bold; font-style: normal; font-variant: normal; text-decoration: underline; -webkit-text-decoration-skip: none; text-decoration-skip-ink: none; vertical-align: baseline; white-space: pre-wrap]Family Tree Maker 2024[/size][size= 11pt; font-family: Arial,sans-serif; color: #000000; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap] users should first identify exactly what changed and create a backup of the current tree. Avoid repeatedly changing or syncing the database while troubleshooting. Check whether the original files still exist, verify media locations, and review the tree after making one change at a time. A systematic approach can make common genealogy software problems easier to diagnose.[/size]